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A million visits to government comparator site as consumers search for a better deal

Published: Friday, 15 June 2018

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THE HON JOSH FRYDENBERG MP
Minister for the Environment and Energy

MEDIA RELEASE

15 June 2018

A MILLION VISITS TO GOVERNMENT COMPARATOR SITE AS CONSUMERS SEARCH FOR A BETTER DEAL

The Turnbull Government is continuing to help consumers lower their energy bills.

Australians have used the Energy Made Easy price comparator website more than one million times since the Government’s meetings with energy retailers in August last year.

This means many more Australians are taking charge of their energy bills and shopping around to reduce their energy costs.

Visits to the government-run comparator help households get a better energy deal. Consumers can save hundreds of dollars by switching from an average standing offer to the best market offer.

As part of the Turnbull Government’s ongoing efforts to improve outcomes for energy consumers, the Government provided extra funding for the site to make it simpler to use and easier to compare and choose between deals.

This complements actions already taken by the Government as part of our plan to deliver more affordable energy for Australian households, including:

  • requiring retailers to write to around 1.6 million households to tell them better deals are available. As a result of this, there are now around 260,000 fewer customers on market offers with expired discounts;
  • a rule change requiring energy retailers to notify their customers when their discounts are about to finish or change;
  • a rule change proposal requiring retailers to provide their customers with advance notice of price changes; and
  • rule change proposals to allow consumers to submit self-reads of their energy meters and to reduce the time it takes to install new meters.

To search for a better energy deal, visit www.energymadeeasy.gov.au or, in Victoria, https://compare.switchon.vic.gov.au/.

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